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1. General Terms and Conditions for Bisous

These General Terms and Conditions ("Terms") apply to all bookings and services provided by [Bisous made with Amour] ("the Agency"). By making a reservation or booking any service with the Agency, you ("the Customer") agree to comply with and be bound by these Terms.

1. Bookings and Reservations

   • All bookings are subject to availability. The Agency will confirm your reservation upon receipt of full payment  as required for your specific service or package.
   • Reservations are considered final once the Agency provides a booking confirmation.

2. Payment

   • A full payment is  required at the time of booking, before the start of the event or as per the agreed terms in the booking confirmation.
   • Payments can be made through accepted methods including bank transfer, credit card, or other available options.

3. Cancellations and Refunds

   • Cancellations by the Customer must be made in writing and are subject to cancellation fees.
   • Cancellation fees vary depending on the time of cancellation relative to the event date, as detailed in the booking confirmation.
   • Refunds, if applicable, will be processed according to the cancellation policy outlined in your booking.

4. Changes to Booking

   • Any changes to the booking requested by the Customer must be submitted in writing and may be subject to additional charges depending on the service provider’s policies and availability.
   • The Agency reserves the right to modify or cancel services in the event of unforeseen circumstances (e.g., natural disasters, strikes, or other emergencies). In such cases, the Agency will make reasonable efforts to offer alternative arrangements or a refund.

5. Travel Insurance

   • It is highly recommended that Customers purchase travel insurance to cover unexpected events such as cancellations, medical emergencies.
   • The Agency is not liable for any personal injury, loss, damage, or expenses arising from the Customer's travel experience.

6. Booking Documentation

   • The Customer is responsible for ensuring they have the correct booking documents.

7. Liability

   • The Agency acts as an intermediary between the Customer and the service providers. 
   • The Customer agrees to comply with all local laws, regulations, and safety requirements during the event.

8. Force Majeure

   • The Agency will not be held responsible for failure to provide services due to circumstances beyond its control, including , war, strikes, natural disasters, or government actions.

9. Conduct

   • The Customer is expected to behave responsibly and follow all reasonable instructions from tour leaders, guides, and service providers. The Agency reserves the right to remove any Customer from an event  if their behaviour is disruptive, illegal, or endangers the safety of others.

10. Personal Data

    • The Agency will handle the Customer’s personal data in accordance with its Privacy Policy, which outlines how personal information is collected, used, and protected.

11. Governing Law and Dispute Resolution

    • These Terms and any disputes arising from them will be governed by the laws of [Jurisdiction]. Any disputes not resolved amicably will be subject to arbitration or litigation in the competent courts of [Jurisdiction].

12. Miscellaneous

    • These Terms constitute the entire agreement between the Customer and the Agency and supersede any prior agreements, representations, or understandings.
    • The Agency reserves the right to amend or update these Terms at any time. Any changes will be communicated to the Customer prior to booking.

For any questions or clarifications, please contact [Bisous made with Amour] at [bisousmadewithamour@gmail.com].

 

Privacy Policy for [Bisous]

At [Bisous Made with Amour] ("we," "our," or "the Company"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, use our services, or make purchases through our online travel webshop.

By using our website and services, you agree to the practices described in this Privacy Policy. If you do not agree with our policies, please do not use our website.

1. Information We Collect

We collect different types of information to enhance your experience and provide the services you request. This may include:

• Personal Information: Name, email address, and other details necessary to complete your purchases or provide services.

2. How We Use Your Information

We use your information for various purposes, including:

• To Process Orders: To fulfil your travel-related purchases, including bookings and reservations.
• To Improve Our Services: To enhance your experience by personalizing our website, providing travel recommendations, and responding to your inquiries.
• To Process Payments: To facilitate secure transactions and manage billing details.
• To Communicate with You: To send order confirmations, travel details, updates, and important notices related to your bookings.
• Legal Compliance: To comply with legal obligations, such as taxes, reporting, or security measures.

3. How We Protect Your Information

We take the protection of your personal information seriously and implement security measures to safeguard your data. These include:

• Encryption: Secure transmission of sensitive data, including payment information.
• Access Control: Restricting access to your personal data to authorized employees  who require it to provide services.

While we take all reasonable steps to protect your data, please note that no system is completely secure, and we cannot guarantee the absolute security of any information transmitted over the internet.

4. Sharing Your Information

We may share your personal information with trusted third parties under certain circumstances:

• Service Providers: We work with third-party service providers, such as , hotels, restaurants, museums, and payment processors, to complete your travel bookings and transactions.
• Payment Processors: Your payment details are shared with our secure payment processors to process payments and transactions.
• Legal Compliance: We may disclose your personal information to law enforcement or regulatory authorities if required by law or in response to legal requests, such as court orders or subpoenas.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Correction: You may request updates or corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data, subject to legal and contractual limitations.

To exercise these rights or for any other inquiries, please contact us using the information in the "Contact Us" section below.

7. Third-Party Links

Our website may contain links to third-party websites, such as travel providers or partners. We are not responsible for the privacy practices or content of these external websites. We recommend that you review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected data from a child under 16, we will take steps to delete that information.

9. International Transfers

If you are located outside the country where our servers are based, please be aware that your personal data may be transferred to and processed in other countries, including the United States or countries within the European Economic Area (EEA). By using our services, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and the revised policy will become effective when it is published. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

[Bisous Made with Amour ]
Email: [bisousmadewithamour@gmail.com]
Phone: [+31621388798]
Address: [Professor Aalbersestraat 36, 5046HG, Tilburg, The Netherlands]